Zone Visits

At Aireworth Vets we offer a visit to your yard free of charge to carry out routine and non-urgent veterinary work.

Each of the five zones have been allocated a particular day per week:

North - Monday

East - Tuesday

South - Wednesday

West - Monday & Thursday

Central - Friday

To qualify for a Zone Visit, you must pre-book before the day of the relevant zone.

For bookings, it’s best to call us after 9.00am Monday to Friday.

This will enable us to plan the work list for the vet visiting the zone more efficiently, allowing us to pass the saving on to you.

Our individual visit service for urgent cases and those requiring a particular day or specific vet is also available (charged at the usual rates).

There are four key requirements for a Zone Visit:

1. ZONE VISITS MUST BE PRE-BOOKED
Although the large animal admin office is open from 8.30am until 5.00pm Monday to Friday, it’s best to call after 9.00 to avoid the early morning rush. Zone Visits should be booked well in advance to ensure availability.

2. YOU CAN NOT SPECIFY A PARTICULAR VET OR SPECIFIC TIME
To make the system work we need to be flexible about the vet who may attend and the time of day.
If you cannot be available throughout the day, then a Zone Visit is not appropriate for you.
We strongly recommend case continuity for the benefit of your horse. Ideally the vet who first attends a new case should continue to monitor progress and response to treatment. This is particularly important to assess changes in levels of lameness or the rate of healing of a wound. Re-examinations of on-going cases are not appropriate for a Zone Visit.

3. ZONE VISITS ARE IDEAL FOR: ROUTINE VACCINATIONS; SIMPLE DENTAL WORK; IDENTIFICATION CERTIFICATES; MICRO-CHIPPING; AND FIRST CONSULTATIONS FOR MINOR PROBLEMS
However, re-examinations, surgical procedures, castrations, purchase / insurance examinations, lameness investigations, complex dental work, endoscopy, scanning and x-rays are not suitable for Zone Visits.
These and other more complex and time-consuming procedures need to be scheduled at an appropriate time of day and with a specific vet who may need specialised equipment like endoscopes and scanners.
Please book a standard visit for these more involved procedures.

4. CLIENTS MUST CALL THE OFFICE BEFORE 9.30 ON THE MORNING OF THEIR ZONE VISIT TO BE GIVEN THEIR INTENDED TWO HOUR TIME SLOT
It is important that you the client (or your designated agent) are available throughout the designated two hour time period to be with the horse and answer any questions the Vet may have.
A significant problem occurs when clients either forget to attend their horse or cancel at the last minute. Requests for the vet to phone “when they’re on their way” to a Zone Visit cannot be satisfied.

We work hard to stick to the two-hour time slot, please help us to maintain this popular service.